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The course follows:
1. Knowing yourself:
Understanding motivation, work style, and goals.
a. Motivation
b. Goals
c. Style
d. Roles
e. Review
2. Knowing your team:
Understanding team work styles, motivations, and relating work styles.
a. Who
b. Roles
c. Tendencies
d. Strengths and
Opportunities
e. Style
Exercise and Evaluation
3. Relating to your team:
Shows how to effectively relate and communicate with team members.
a. Personal
Interests
b. Style Review
c. Work
Related
d. Style Exercise
and Evaluation
e. Thanking
Employees
4. Developing effective
supervisory skills: Refines what users have learned and uses theory, exercises,
and reviews to demonstrate effective team leadership.
a. Supervisory
Roles (Situational Model)
b. ID and Assign
Tasks
c. Task
Levels
d. Training and
Growth
e. Breaking
Styles
5. Learning to use
practical supervisory skills: Uses real world exercises, examples and
reviews to advance the users leadership skills.
a. Setting
Goals
b. WIFM – tying
organizational and personal goals
c. Feedback
and Scorecards
d. Counseling
e. Rewards
6. Advanced training in
supervisory skills: Applies theory to the real world through more
advanced scenarios. Prepares the user to decide ahead of time how to deal
with issues before they become problems.
a. Problem
Solving
b. Effective
Meetings
c. Situation
Pre-planning (proactive)
d. Conflict
Resolution
e. Expand
Your Knowledge
Continuous Development: After completing this
six week program users access all training through the main HRMS portal,
so users continue developing their supervisory skills and using the HRMS
tools. These tools include:
1. Leadership
Tools
a. Goal
Setting
b. Assigning
Tasks
c. Training
d. Feedback
e. Scorecards
f. Work
Styles
g. Counseling
2. Management
Tools
a. Communication
b. Effective
Meetings
c. Rewards
and Motivation
d. Situation
Pre-Planning
e. Conflict
Resolution
f. Helpful
Websites
Download the detailed course outline.
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